FAQs

FitZone Personal Training and Wellness
  • What does a typical small group personal training session look like?

    Our small group sessions accommodate 2-6 members with a dedicated coach, providing personalized attention combined with group motivation. Each 60-minute session begins with a 15-minute HIIT cardio warm-up to elevate your heart rate and prepare your body for exercise. This is followed by 40 minutes of strength training that combines functional movements with traditional exercises, customized to your fitness level and goals. Your coach modifies each exercise based on your needs, whether you're managing an injury, pursuing new goals, or just starting out. Sessions conclude with 5-10 minutes of mobility and flexibility work to support recovery and injury prevention. We focus on finding the right level of challenge for each member, helping you build strength and endurance while moving through life without pain. Every session is designed to keep you safe, supported, and motivated while working toward your fitness goals.
  • I'm a complete beginner/haven't worked out in years - is this right for me?

    Yes, our program is well-suited for beginners. Many of our successful members started with limited fitness experience or hadn't exercised in years. We've structured our program to help new members feel confident and supported from the start. Each exercise includes three progression levels, allowing your coach to guide you to the appropriate intensity for your current fitness level. Our coaches provide detailed instruction on proper form, demonstrate techniques, and offer assistance when needed to ensure your safety. You'll receive a personalized fitness app with a customized plan based on your goals, fitness level, and schedule. The app provides clear guidance for workouts between sessions, eliminating uncertainty about what to do. With a maximum of 6 members per coach and an average of 3, you receive substantial individual attention during each session. You don't need prior fitness experience to start—we'll work with you at your current level and provide guidance throughout your fitness journey.
  • How does the fitness app work, and what's included in my customized program?

    Your coach will work with you individually to develop a customized daily plan aligned with your goals, schedule, and lifestyle. The app provides detailed daily guidance including workouts, activity goals, and mobility exercises. Each workout features instructional videos demonstrating proper exercise technique, allowing you to train confidently at home, while traveling, or during additional gym sessions. The app includes yoga classes, guided meditation sessions, and motivational content to support your physical and mental wellness. You can track meals, workouts, progress photos, and statistics in one location, which helps monitor your transformation and allows your coach to adjust your program as you progress. The app includes direct messaging with your coach for questions and plan adjustments. As a FitZone member, you'll also access FitZone Exclusive, receiving daily messages from Coach Stacy with motivation, tips, and insights. The app provides structure and guidance each day, making it easier to maintain consistency and achieve sustainable results.
  • What is your cancellation policy and how does the money-back guarantee work?

    We offer a 30-day money-back guarantee for new members. If you determine the program isn't suitable for you during your first month for any reason, contact us and we'll provide a full refund. We don't require long-term contracts. You may cancel your membership at any time with 14 days' notice. We maintain your membership by consistently delivering results, support, and a positive training experience. We understand that fitness needs are individual and the right program fit is important. You shouldn't feel obligated to continue with a program that doesn't meet your needs. We're confident in the coaching, community, and results our members experience, but we also recognize that personal preferences matter in choosing the right fitness program.
  • How do I schedule sessions, and what's your class availability?

    We provide session times throughout each day, including early morning, mid-morning, afternoon, and evening slots to accommodate different schedules. You can book sessions directly through your personalized FitZone app, allowing you to schedule in advance and manage your training calendar from your phone. Multiple daily time slots provide flexibility for consistent scheduling or week-to-week adjustments. If you need to change your regular session time, you can switch to a different available slot. We've designed our schedule to support consistency through flexible options rather than rigid requirements. During your free consultation, we'll review our schedule with you and help establish a routine that works with your daily commitments.